We value your satisfaction with our products. That's why we offer a convenient 30-day return policy. If you find yourself less than delighted with any of our products, you can easily return unopened items within 30 days of delivery. We'll gladly provide a full refund for your purchase or assist you in exchanging it for another item.

Exceptions and Non-Returnable Cases

Please note that we cannot issue refunds for opened or used products, unless they are defective or damaged upon arrival.

Refund Procedure

To initiate a return, simply contact us at help@kahicosmetics.com, and we'll promptly provide you with a return shipping label.

Once we receive the package, we will conduct an inspection process and notify you regarding the approval of your return request. If approved, you can expect a refund to be automatically issued to your original payment method within 10 business days.

Please keep in mind that your bank or credit card company may require additional processing time, which is beyond our control. If 15 business days have passed since we approved your return and you have not received your refund, please don't hesitate to reach out to us at help@kahicosmetics.com.